When you invest in a calendaring and scheduling solution such as Department Calendar, you want to ensure the continued success of your important Calendaring initiatives for your users and administrators. Throughout your deployment, Logic Springs Technologies' Annual Maintenance Contracts help to ensure that your software and users keep executing at maximum performance.

Maintenance is included with the initial purchase of any Logic Springs Technologies product.  We highly recommend that our customers take a close look at the features and benefits of maintaining the annual maintenance agreement after their first year. Whether your questions relate to a technical challenge, a customized application, or performance / compatibility issues, you will have direct access to the tools and assistance that you need.

With maintenance, you'll receive a priority response to your inquiries.  With free upgrades to the next version of Department Calendar, you'll stay current with the latest updates. Additionally, Annual Maintenance customers gain insight into more productive and useful ways to use Department Calendar through our senior technical service representatives who have experience with hundreds of installations worldwide.

Purchased at the first year anniversary of your software licenses purchase (typically at 25% of the software cost) Annual Maintenance provides you with:

• Free major upgrades to the next version of Department Calendar to stay current with the best technology.  Every new release of the product contains significant enhancements, which include the addition of new features, performance and processing improvements, and much more
• Designated support representative to ensure your users are always up and running.  Technical support hours are Monday through
  Friday 7:30 a.m. - 5:30 p.m. (Eastern Standard Time)
• E-mail support
• Priority response to technical support inquiries by a senior technical support representative
• Direct notification of free software updates including hot fixes, service releases, and documentation updates
• Quarterly Technical Newsletter with software tips and tricks
• Priority response to error reports
• Option to participate in the beta test program for the next versions of Department Calendar so you have a voice in product development
• Priority considerations for product suggestions to help us shape the next version of Department Calendar with the features that are most useful to customers like you

Your calendaring and scheduling software is important to the day-to-day operations of your business and we are committed to providing you with the support you need to succeed with your customers.